The rain has returned to Hereford but nothing stops grcltd demonstrating their range of ST Engineering iDirect ruggedized modems! The need to provide cellular coverage will be increasing over next months and years. Stay Informed:. When it comes to backhaul solutions, mobile network operators are looking for efficiency, performance, flexibility and scalability.
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Satellite Internet Forum. Welcome, Guest. Welcome to this satellite broadband discussion forum. Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure.
Service providers and customers are encouraged to contribute. Register at the bottom of the forum home page if you wish to contribute or ask a question. VSAT service providers and satellite equipment sellers may feature their products free of charge ; just register and get posting. Paid-for adverts, top left and top right, on all forum pages, are also available. Read the Forum rules. Pages: 1. Send Topic Print. Download iSite software for iDirect Read times.
Ex Member Ex Member. Sep 20 th , at pm. Hi I ask your help mr. I am in need to the iSite software to download the option file to my iDirect Either send me the software or give a link to it.
Thanks a lot. IP Logged. Reply 1 - Sep 20 th , at pm. Try these download iSite satellite pointing software v. Also, if you affect the firmware, your modem may become unusable.
Read any documents and instructions from your service provider first. Best regards, Eric wxw. Reply 2 - Sep 20 th , at pm. Thanks alot Eric you are so generous and helpful. Reply 3 - Sep 17 th , at pm. Reply 4 - Oct 3 rd , at am. Reply 5 - Nov 5 th , at pm. I was just wondering if i can align my antenna with isite v. Reply 6 - Nov 5 th , at pm. To align your dish: Set the polarisation accurately by calculation.
Set the elevation accurately by calculation. Find the satellite by swinging boldly in azimuth. This presumes you have the correct config file loaded, with the downlink carrier frequency and symbol rate. Peak up in azimuth and elevation to the exact centre of the beam. Best regards, Eric. Reply 7 - Nov 5 th , at pm.
I fail to understand a request on a public forum for iSite software to download an options file. As others have noted, you must have the correct version of iSite, and it must match the operating system your network operator is supporting on their iDirect hub. The network operator should supply you with both the current version of iSite as well as the options file, and any firmware updates that might be required. Shopping for these items on your own and guessing at what versions you should have on your iDirect modem is a recipe for frustration and failure.
I see these requests for this basic information from time to time. If you have chosen a network operator to deliver services to you, and your operator can not make these items available, then you have made a mistake and you need to select a more experienced network operator. If you can't even get current software, then what help will your operator be when you have a problem - assuming you are able to get your site commissioned in the first place?
Reply 8 - Nov 6 th , at am. Agree with Pat, if you are paying for a service, hold your provider responsible for getting it to you. If they cant deliver, change service providers. Reply 9 - Dec 29 th , at pm. Reply 10 - Dec 29 th , at pm. It is doubtful that anyone has openly hung the latest version of iSite 8.
X on the Internet. You certainly wont see iMonitor on the open Internet either it is even less likely. I don't know of many NOs that are even running 8. I think the implementation of GQoS has slowed them in pushing 8. X to the customers. It is a fairly advanced QoS, and it will take them some time to field it appropriately to prevent the complaint department from filling up.
Reply 11 - Jan 22 nd , at am. The option file is correct, the LNB, cables are fine. I got advice that try to reinstall the package and images. But I dont have the packages and image files for iDirect modem version 6. Anybody can help??????? Reply 12 - Jan 22 nd , at am. Hi abi, Contact your provider - find out what version of iSite they are running on the hub.
Otherwise you will get very frustrated Reply 13 - Jan 22 nd , at am. Reply 14 - Jan 22 nd , at pm. Hi Abi, From what you are describing do you mean that you can't get receive lock on the NM? If so, have you checked that the antenna alignment is correct? Try using the antenna alignment program in iSite and see what voltage you are getting from the LNB.
Also, check that you have the LNB parameters set correctly in the option file. What model LNB are you using? If you can provide more details I may be able to help. Thanks ;. Reply 15 - Jan 22 nd , at pm. This described site is commissioned already. The problem begun after 8 months. I have checked the LNB itself. But the rx locking with satellite is not happening. If u need more specs I can surely provide. Thanks in advance. Reply 16 - Jan 22 nd , at pm.
Reply 17 - Jan 23 rd , at pm. Hi Abi, I agree with Ahmelect If you have tried the NM on another site and you are seeing the same symptoms there is a chance that the NM may have developed a fault. Also, where in the world are you? I have been seeing alot of Wi-Fi interference affecting mainly the Rx of my remotes. Do you have any waveguide or in line L-band filters available? Better still, if you have a spectrum analyser connect to the Rx out on the back of the NM and see if you can see any spectrum.
Lukio ;. Reply 18 - Jan 23 rd , at pm. We are VNO for Intelsat. We are located in Liberia. We have some control in hub. I have tried to push a new option file from iBuilder. I have connected the modem in another working site with all parameters same in faulty site, only changed the GPS location. I think by erasing and loading the packages and images, we can try to solve the problem.
Download iSite software for iDirect
Satellite Internet Forum. Welcome, Guest. Welcome to this satellite broadband discussion forum. Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure. Service providers and customers are encouraged to contribute.
Shaping the Future of How the World Connects.
The Dashboard is the default landing page—displayed whenever Web iSite is launched. This page provides specific modem information and operating parameters of the X1 Satellite Router. Modem Status, is comprised of these sections:. This information is presented in the Connection, Transmitter, and Receiver sections. Transmitter — This section tracks and displays the total number of Ethernet Frames transmitted by the Satellite Router, the number of Dropped Frames, and the number of Error Frames, seen by the Satellite Router, since the modem was last restarted.
How to Use Web iSite with iDirect Modem
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