In an era where many cannot imagine an efficient supply chain operating without the benefit of technology, Mumbai India has an example of a lean, just-in-time, If you have seen the movie The Lunchbox a good movie, but it starts slow you have seen an instance where one of those very rare mistakes is at the heart of an important plot twist. These tiffins are delivered by the dabbawalla, of whom almost 50 percent are illiterate. This supply chain delivers home cooked food to the office in time for lunch, and then returns the empty tiffin-boxes by the end of the working day. In a crowded city like Mumbai where merely boarding a local train is a huge challenge, toting a bulky tiffin carrier and delivering it on time is a daunting task.
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Embeds 0 No embeds. No notes for slide. Dabbawala tiffin supply chain management 1. So, it could be ready for delivery the following day. The dabbawala originated when India was under British rule, many Indian people who worked in British companies disliked the British food served by the companies, so a service was set up to bring lunch to them in their workplace straight from their home. Nowadays, Indian businessmen are the main customers for the dabbawalas, and the service often includes cooking as well as delivery.
However, since neither of these serve home food, the dabbawallas' core offering remains unchallenged. You just clipped your first slide! Clipping is a handy way to collect important slides you want to go back to later.
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Mumbai Dabbawala speaks on supply chain management in Delhi
The dabbawalas also spelled dabbawallas or dabbawallahs , called tiffin wallahs in older sources constitute a lunchbox delivery and return system that delivers hot lunches from homes and restaurants to people at work in India , especially in Mumbai. The lunchboxes are picked up in the late morning, delivered predominantly using bicycles and railway trains , and returned empty in the afternoon. They are also used by meal suppliers in Mumbai, who pay them to ferry lunchboxes with ready-cooked meals from central kitchens to customers and back. In Bombay, Mahadeo Havaji Bachche started a lunch delivery service with about a hundred men. The service was born during the British Raj in the s out of sheer necessity.